**Experienced Customer Service and Sales Representative – Work from Home Opportunity at blithequark**

Are you a customer service enthusiast with a passion for sales and a knack for building meaningful connections with people? Do you thrive in a dynamic, fast-paced environment where no two interactions are ever the same? If so, we invite you to join blithequark as an Experienced Customer Service and Sales Representative in our Work from Home program. **About blithequark** blithequark is a global leader in communications and technology, dedicated to delivering innovative solutions that connect people and businesses around the world. With a rich history of innovation and a commitment to excellence, we're shaping the future of communication and technology. As a member of our team, you'll be part of a vibrant community that values collaboration, creativity, and customer-centricity. **The Opportunity** As an Experienced Customer Service and Sales Representative, you'll be the voice of blithequark, providing exceptional customer service and driving sales growth through consultative approaches. You'll work from the comfort of your own home, enjoying a flexible schedule and the freedom to manage your work-life balance. Our Work from Home program offers a unique opportunity to join a dynamic team, develop your skills, and grow your career in a rapidly evolving industry. **Key Responsibilities** * Provide exceptional customer service through thoughtful listening, utilizing your knowledge of blithequark's products and services to effectively service and retain customers. * Simplify the explanation of customer bills, rate plans, and features of blithequark's products and services, building confidence and loyalty in our customers. * Support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business, and technical/roaming support inquiries, and other duties as required. * Engage Tier 3 support (network and IT), third-party vendors, and suppliers as needed to address issues, service faults, and provide customer resolution. * Handle wireless local number portability (WLNP), relocations, combined bill support, after-hours inquiries, and pre-paid service with ease and efficiency. * Troubleshoot and resolve various customer-impacting issues, such as voice and data, spanning multiple networks and elements, while staying up-to-date with changes to technology and applications. * Get customers up and running with the latest products and services, such as air cards, USB devices, and AT&T-provided software & applications. * Work a set schedule, including breaks, lunches, and scheduled open time, to ensure availability to answer customer calls and provide exceptional service. **What You Can Look Forward To** * Competitive pay starting between $16.20 to $18.87 per hour. * Additional compensation up to $3000 a month, when you meet your sales goals and performance expectations. * Paid training completed from home and additional resources to support you. * Excellent benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement, and paid time off. * Employee Discounts of up to 50% off on: + Eligible blithequark wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories + blithequark Internet (Fiber where available) + blithequark phone & blithequark wireless home phone **What We're Looking For** * Call center or customer service experience * Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. **Work from Home Requirements** * You will need verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). blithequark will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) * Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy, etc.) and you'll need to participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). * You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. **Career Possibilities** Career possibilities are limitless with blithequark. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of blithequark, we'd love to hear from you! **How to Apply** If you're a motivated and customer-focused individual with a passion for sales and a knack for building meaningful connections with people, we invite you to apply for this exciting opportunity. Please visit our website to learn more about our Work from Home program and to submit your application. Apply Job! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. **Disclaimer** blithequark is not responsible for any external links or websites that may be accessed through this job posting. Apply for this job