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**Experienced Social Media and Customer Service Associate – Accelerating Sustainable Energy through Exceptional Brand Experience**

Remote, USA Full-time Posted 2025-11-24
Are you passionate about making a difference in the world? Do you have a knack for creating engaging social media content and delivering exceptional customer service? If so, we invite you to join blithequark, a pioneering leader in electric vehicle manufacturing and sustainable energy solutions, on a mission to accelerate the world's transition to sustainable energy. As a Social Media and Customer Service Associate at blithequark, you will play a vital role in shaping the company's online presence and ensuring customer satisfaction. You will be part of a dynamic team that is dedicated to making a difference and driving sustainable progress. With a flexible schedule and the opportunity to work remotely, this role offers the perfect blend of work-life balance and career growth. **About blithequark** blithequark is a renowned leader in electric vehicle manufacturing and sustainable energy solutions. Founded in 2003, the company has spearheaded the shift towards a cleaner future by offering innovative products such as electric cars, solar panels, and energy storage systems. With a commitment to sustainability, blithequark is driven by its mission to accelerate the world's transition to sustainable energy through groundbreaking products and services. **Key Responsibilities** As a Social Media and Customer Service Associate at blithequark, your key responsibilities will include: * Monitoring and responding to customer inquiries across all social media platforms in a timely manner * Collaborating with internal teams to resolve customer issues and provide feedback to improve customer experience * Engaging with blithequark's online community to build and maintain a positive brand image * Developing and implementing social media strategies to increase brand awareness and engagement * Analyzing social media metrics to drive data-driven decisions and report insights to management * Staying updated on industry trends and best practices in social media and customer service * Participating in training sessions and development opportunities to continuously enhance skills and knowledge **Essential Qualifications** To be successful in this role, you will need: * A Bachelor's degree in Communications, Marketing, Business, or a related field * Minimum of 2 years experience in social media management or customer service roles * Strong verbal and written communication skills * Familiarity with major social media platforms such as Facebook, Twitter, Instagram, and LinkedIn * Ability to multitask and manage time effectively in a fast-paced environment * Experience using social media management tools (e.g., Hootsuite, Buffer) * Passionate about sustainable energy and blithequark's mission **Preferred Qualifications** While not essential, the following qualifications would be beneficial: * Experience working in a remote or flexible schedule environment * Knowledge of social media analytics tools and metrics * Familiarity with content creation and editing software * Experience working with cross-functional teams to drive business results **Skills and Competencies** To succeed in this role, you will need to possess: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Strong attention to detail and organizational skills * Ability to adapt to changing priorities and deadlines * Strong passion for sustainable energy and blithequark's mission **Career Growth Opportunities and Learning Benefits** As a Social Media and Customer Service Associate at blithequark, you will have access to: * Opportunities for career growth and professional development * Training sessions and development opportunities to enhance skills and knowledge * A dynamic and supportive work environment * A global community of like-minded individuals passionate about sustainable energy * A competitive salary and comprehensive benefits package **Work Environment and Company Culture** blithequark is committed to creating a work environment that is inclusive, diverse, and supportive. Our company culture values innovation, creativity, and collaboration, and we strive to create a workplace that is fun, engaging, and rewarding. **Compensation, Perks, and Benefits** As a Social Media and Customer Service Associate at blithequark, you can expect: * A competitive salary commensurate with experience * Comprehensive benefits package, including health, dental, and vision insurance * Paid training and development opportunities * Paid vacations and flexible schedule * 401(k) matching and employee discounts * A dynamic and supportive work environment **Conclusion** If you are passionate about making a difference in the world and have a knack for creating engaging social media content and delivering exceptional customer service, we invite you to join blithequark on a mission to accelerate the world's transition to sustainable energy. Apply now to become a part of a dynamic team that is dedicated to driving sustainable progress and creating a greener future. Apply Job! 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