[Hiring] Administrative Assistant Senior Representative @The Cigna Group
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Role Description
This position performs advanced administrative duties which include, but are not limited to:
• New hire onboarding ticket submissions
• Manual letter creation, printing, and mailing to customers, providers, and facilities
• Printing system-generated letter requests
• Data entry
• Miscellaneous projects
We are a support team for Behavioral Operations.
MAJOR DUTIES
• Manages tasks that are assigned to the NOA Requests Outlook mailbox and NOA TruCare queue.
• Processes daily system-letter printing and prepares manual letters for the mailroom.
• Sorts incoming Behavioral Operations mail and packages.
• Completes additional tasks and projects as assigned.
• Participates in various meetings to keep abreast of changes affecting the administrative staff.
Qualifications
• High school education or equivalent
• Administrative skill level gained from at least three years’ experience, preferably in the insurance industry.
• Must be proficient in using Microsoft Outlook, Word, Excel, and PowerPoint
• Possesses the ability to learn new applications efficiently to process work tasks.
• Strong organizational and communication skills; strong interpersonal skills and the ability to interact well with diverse personalities; detail-oriented.
• Requires ability to communicate effectively, both orally and in writing, and apply judgment in interactions with internal staff and external staff.
Requirements
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Benefits
• Comprehensive health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one of employment.
• 401(k) with company match
• Company paid life insurance
• Tuition reimbursement
• A minimum of 18 days of paid time off per year and paid holidays
• Eligibility to participate in an annual bonus plan
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