**Experienced Work from Home Inbound Customer Service Representative – Seasonal Part-Time Opportunity at blithequark**
Are you a customer service enthusiast looking for a flexible part-time job that fits your schedule? Do you have excellent communication skills and a passion for helping others? Look no further! blithequark is seeking experienced Work from Home Inbound Customer Service Representatives to join our team in a seasonal part-time capacity. As a Work from Home Inbound Customer Service Representative, you will be responsible for maintaining positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions.
**About blithequark**
blithequark is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we are committed to providing exceptional customer service and supporting the communities we work in. Our team is passionate about delivering outstanding results and making a positive impact on our customers' lives.
**Key Responsibilities**
As a Work from Home Inbound Customer Service Representative, you will be responsible for:
* Maintaining positive customer relations by addressing all types of product-related concerns
* Taking orders, verifying information, tracking packages, and answering customer questions
* Working from home, navigating through multiple systems, and entering information using your keyboard, including function keys, while speaking with customers on the phone
* Meeting performance metrics and quality standards
* Collaborating with colleagues to achieve team goals and objectives
**Preferred Qualifications**
* 1-2 years of experience in customer service, preferably in a call center or retail environment
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team
* Strong computer skills, including proficiency in Microsoft Office and ability to navigate multiple systems
* Experience with customer relationship management (CRM) software
* High school diploma or equivalent required; associate's or bachelor's degree preferred
**Essential Qualifications**
* 18 years or older
* Reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin
* Ability to work a flexible part-time schedule, including weekends and holidays
* Reliable high-speed internet connection with a minimum download speed of 10.0 MBPS and upload speed of 5.0 MBPS
* Wired internet connection with a cable connection (dial-up, Wi-Fi, hotspots, and satellite are not allowed)
* PC or laptop with a current and supported MS Windows 10 or 11 operating system
* Processor: AMD Ryzen 2nd Generation or newer or INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
* 8GB RAM or installed memory
* 10GB of free hard disk space
* Keyboard with function keys (F-Keys)
* Wired USB headset
* Webcam (recommended but not required)
* Dual monitors (recommended but not required)
* Minimum monitor size of 17+ inches (recommended but not required)
* External mouse (recommended but not required)
**Training Requirements**
* 1st Shift Training: 2 weeks (M-F), 8:30am-3:30pm
* 2nd Shift Training: 2 weeks (M-F), 5:00pm-11:00pm
* Weekend Training: 3 weekends (Sa-Su), 8:00am-4:00pm
**Benefits and Perks**
* Performance-based pay and incentives
* Shift premium pay for 2nd, 3rd, and weekend shifts
* Holiday pay for employees returning for their fifth consecutive season
* Safety and attendance incentives
* Employee discounts on items ordered from our catalogs and selected outlet stores (45% to 50% off)
* Employee mini stores with discounted products
* Flexible work schedules
**Why Work at blithequark?**
* Opportunity to work from home with a flexible part-time schedule
* Competitive pay and incentives
* Comprehensive training program to ensure your success
* Collaborative and supportive team environment
* Opportunities for career growth and advancement
* Generous employee discounts and perks
**How to Apply**
If you are a motivated and customer-focused individual looking for a seasonal part-time opportunity, please apply online at [https://www.blithequark.com/apply/work-at-home/](https://www.blithequark.com/apply/work-at-home/). You can also call us at 608-328-8480 if you have additional questions. Most communication throughout the hiring process will be conducted via email, so please ensure you enter a valid email address that you check regularly when completing the application.
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.
**Contact Us**
If you have any questions or concerns about this opportunity, please do not hesitate to contact us. We look forward to hearing from you!
Benefits of Working at blithequark
At blithequark, we are committed to providing our employees with a comprehensive benefits package that includes: * Performance-based pay and incentives * Shift premium pay for 2nd, 3rd, and weekend shifts * Holiday pay for employees returning for their fifth consecutive season * Safety and attendance incentives * Employee discounts on items ordered from our catalogs and selected outlet stores (45% to 50% off) * Employee mini stores with discounted products * Flexible work schedulesOur Company Culture
At blithequark, we value our employees and strive to create a workplace that is inclusive, respectful, and supportive of all employees. We believe in: * Empowering our employees to make a positive impact on our customers' lives * Fostering a collaborative and supportive team environment * Providing opportunities for career growth and advancement * Recognizing and rewarding employee achievements and contributions * Promoting a healthy work-life balanceHow to Apply
If you are a motivated and customer-focused individual looking for a seasonal part-time opportunity, please apply online at [https://www.blithequark.com/apply/work-at-home/](https://www.blithequark.com/apply/work-at-home/). You can also call us at 608-328-8480 if you have additional questions. Most communication throughout the hiring process will be conducted via email, so please ensure you enter a valid email address that you check regularly when completing the application.Equal Employment Opportunity
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.Contact Us
If you have any questions or concerns about this opportunity, please do not hesitate to contact us. We look forward to hearing from you!Thank you for considering a career at blithequark! We look forward to hearing from you.
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