National Account Manager, Walmart and Sams Club
About the position
Responsibilities
• Establish strategic relationships with Walmart and Sam's Club Merchants with the emphasis of managing the day-to-day required business functions.
• Build and lead strong partnerships across critical roles in the customer organization including the Merchants, Marketing, and Field Operations.
• Adapt Krispy Kreme AOP platforms into viable customer growth plans through a Joint Business Planning process with the customer (JBP) and lead the implementation of those plans by leveraging all available assets and resources.
• Partnering alongside our Marketing, Shopper, and Finance teams, to help build customer-specific strategies, providing perspective and identifying solutions to our business and brand opportunities in the marketplace.
• Proactively tracking, analyzing, and reporting out business and brand results on a national, regional, and customer basis.
• Working with Demand Planning Team to ensure inventory opportunities are being closely evaluated and adjusted when necessary.
• Leverage data analytics to understand sales trends and customer/consumer behavior.
• Aligning with Operations teams to ensure customer plans are being consistently and effectively executed.
• Working alongside our Sr. Director of National Accounts, Demand Planning, and Finance teams to manage trade spending efficiency/effectiveness and adherence to feature price guidelines for all categories.
• Evaluating the performance of multiple product launches, corporate promotions, and other initiatives - effectively communicating the results to both internal and external stakeholders.
• Working with Demand Planning to ensure the right product is available at the right time, in the right format for the right channel.
• Ensuring best practices are continually developed for optimal execution and effectively implemented at the Customer level.
Requirements
• 8+ years of experience selling to/managing National Key Accounts in Grocery and/or Mass Channels.
• 15+ years experience in the CPG field or Bachelor's Degree.
• Direct Store Delivery and/or Distributor Management experience preferred.
• Experience within the Consumer-Packaged Goods industry managing multiple key customers.
• Experience translating corporate objectives into meaningful and effective programs.
• Experience managing internal and external stakeholders across various levels and functions.
• Client-focused, with a strong capacity to build credibility and trust.
• Strong communication skills - verbal and written.
• Proficient with Microsoft Excel, PowerPoint, and Word.
• Experience with basic Customer P&L Management.
• Experience with Customer Trade Management tools and processes.
Nice-to-haves
• Scintilla proficient preferred.
Benefits
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and 'dream' days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance
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