Walmart Remote Job in Orlando $/hr

Job Summary Walmart is seeking motivated and customer-focused individuals to join our remote team based out of Orlando. As a Remote Customer Service Associate, you will be the first point of contact for Walmart customers, ensuring their questions are answered, concerns are addressed, and shopping experiences are seamless and positive — all from the comfort of your home. If you have a passion for helping others and thrive in a fast-paced environment, this opportunity is perfect for you. Key Responsibilities • * Respond to customer inquiries via phone, chat, or email in a professional and courteous manner. • * Resolve product or service issues by clarifying customer complaints and offering appropriate solutions. • * Provide detailed information about Walmart products, services, and policies. • * Escalate complex customer issues to the appropriate internal departments when necessary. • * Maintain high levels of customer satisfaction and adhere to company protocols. • * Accurately document customer interactions and maintain up-to-date records. • * Meet or exceed individual and team performance goals (KPIs) set by the management. • Required Skills and Qualifications • * High school diploma or GED required; college degree preferred. • * Strong verbal and written communication skills. • * Proficient in using computers, CRM systems, and basic troubleshooting for technical issues. • * Ability to handle customer complaints with empathy and professionalism. • * Excellent multitasking and organizational skills. • * Comfortable working independently with minimal supervision. • Experience • * Previous experience in a customer service, call center, or remote support role preferred. • * Experience with retail or e-commerce brands is a plus. • Working Hours • * Full-time and part-time positions available. • * Flexible shifts including mornings, evenings, and weekends to accommodate different schedules. • * 8-hour shifts with 1-hour break for full-time roles. • Knowledge, Skills, and Abilities • * Knowledge of Walmarts retail and online operations (training provided). • * Ability to remain calm under pressure and de-escalate challenging customer interactions. • * Strong problem-solving and critical-thinking skills. • * Adaptability to changing procedures and technology platforms. • * Commitment to maintaining customer privacy and data security. • Benefits • * Competitive pay: $25 per hour. • * Remote work opportunity – no commuting required. • * Health, dental, and vision insurance (for eligible employees). • * Paid time off and paid training. • * Employee discounts on Walmart products and services. • * Career growth opportunities within Walmarts expanding remote teams. • Why Join Walmart? At Walmart, we believe that our people are our greatest strength. We offer more than just a job — we provide a career path with endless possibilities. You will join a supportive community, access top-tier training, and have opportunities to grow within the worlds largest retailer. Your success is our success. How to Apply Ready to build a future with Walmart? • * Click the Apply Now button on our careers page. • * Complete the online application and submit your updated resume. • * Qualified candidates will be contacted for a virtual interview. • Take the next step toward a rewarding remote career with Walmart — apply today! Apply tot his job Apply To this Job