Executive Director, Specialty Care Solutions
Description:
• Serve as Oak Street Health’s subject matter expert on integration of Virtual Specialty Care into Primary Care models
• Lead Oak Street Health’s virtual specialty care strategy and day-to-day operations of RubiconMD (eConsult platform)
• Manage RubiconMD P&L and drive financial impact through top- and bottom-line initiatives
• Lead sales & marketing, business development, operations, clinical operations, and specialist network strategy
• Coordinate across RubiconMD, Oak Street, Product, Engineering, and other stakeholders to design and implement eConsult programs
• Monitor KPIs including eConsult volume, avoided external specialty utilization, diagnostic accuracy, and care model outcomes
• Manage a team of Lead Directors overseeing RubiconMD functions
• Collaborate with Oak Street and CVS Healthcare Delivery leadership to define and execute future virtual specialty care vision
• Leverage marketplace trends to guide program design and expansion to external clients
• Drive innovation in medical cost management by integrating Primary and Specialty Care
Requirements:
• 10+ years of relevant experience (operations, change management, consulting, and/or growth leadership roles)
• Experience leading and developing people in large teams
• Proven team leadership: build high-performing teams, manage and develop talent, influence stakeholders
• Proven leadership setting strategic direction and managing complex programs across multidisciplinary teams
• Ability to work independently and maintain flexibility in a fast-paced environment
• Strong facilitative leadership and business problem solving skills
• Ability to analyze data and use it to improve care delivery
• Structured problem-solving skills to identify root causes and develop recommendations
• Ability to prioritize competing objectives, meet deadlines, and communicate updates effectively
• Self-starter with high accountability for care outcomes
• Proven financial acumen and ability to achieve budget goals and financial targets
• Highly organized with ability to manage multiple priorities
• Independent problem-solving skills
• Able to build enduring relationships with business and clinical partners
• Flexible and positive attitude; focus on creating an unmatched patient experience
• Bachelor's degree or equivalent work experience
Benefits:
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs (wellness screenings, tobacco cessation, weight management programs, confidential counseling, financial coaching)
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
• Other benefits depending on eligibility
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