Population Health Tech (Medical Assistant)

At Affinity Health Group, we specialize in taking care of people: our members, our patients, and our employees. We offer competitive salaries and great benefits! Benefits include: Health, Dental, Life, Accidental Death and Dismemberment, Long Term Disability, Paid Time Off, Paid Short Term Disability, Paid Parental Leave, and 401(k). Affinity is currently looking for a Population Health Tech Medical Assistant (MA) to work in our Population Health Department with availability to travel for patient home visits or providers offices. Population Health Department also offers a quarterly incentive bonus plan. Job Summary: The Population Health Tech Medical Assistant will perform a wide variety of duties in the Population Health Program. Primary concentration will be on patient interaction and assisting the Nurse Practitioner/Physician Assistant (NP/PA) with Population Health Visits in the home, provider offices, or via Telehealth. The candidate will have strong phone communication and computer skills. Concentration may also include follow up on patient care, scheduling Population Health Visits, and assisting with Population Health initiatives. Essential Duties & Responsibilities: • Gather patient information such as medical/surgical history, family history, risk factors, vital signs, and height/weight during the Population Health Visit and/or via telephone prior to the visit • Perform screenings during the visit such as IRIS eye exam, PVD screening, HgbA1C, urine microalbumin, etc. • Travel with providers in clinics and to patient homes to assist with triaging and EMR (Electronical Medical Records) documentation • May include traveling alone to patients’ homes to perform hybrid Population Health Visits. Hybrid visit duties include taking vital signs, performing screenings, gathering patient information, documenting in the EMR, and connecting the patient to a Population Health NP/PA via Affinity Health Group’s (AHG) approved live video platform for completion of the visit • Calling to schedule Population Health Visits • Provide patient education regarding importance of preventive screenings and other healthcare needs that may arise with the visit • Coordinate and schedule screenings for patients such as mammogram, colonoscopy, provider appointments, etc. • Coordinate patient care with needed resources such as Integrated Care Management, Social Services, Case Management, Disease Management, etc. • Provide follow up phone calls for AHG patients to improve healthcare outcomes. May include patients due for services, follow up from walk-in clinic, and patients needing to establish a primary care provider • Assist with Health Fairs • Run reports through V-Net to help determine appointment needs • Update statuses in V-Net after visit completion • Prepare NP/PA folders for home visits or provider office visits • Pull claims/diagnoses in V-Net for NP/PA • Access, collect, and transfer member information from multiple computer data systems • Faxing, mailing, and scanning multiple documents • Answering and filtering phone calls • Checking for incoming faxes • Documentation in Excel, V-Net, and EMR • Review and assist with incomplete orders process • Float from HRA/APH as needed • Coordinate care for SNP (Special Needs Plan) members between the Population Health department, SNP case managers, and any other affiliated resources • Assist with any new Population Health program initiatives that may arise Marginal Duties: · Other duties as assigned Licenses, certifications, and/or registrations: • Certified Medical Assistant certification preferred • Current and unencumbered Louisiana Driver’s License • Proof of current automobile liability insurance Knowledge, Skills, and Abilities: • Experience with triaging patients as a Medical Assistant • Experience with giving injections and taking vital signs preferred • Strong computer skills • Familiarity with Excel and Microsoft Word preferred • Familiarity with EMR preferred • Ability to function within several computer programs • Excellent phone communication • Effective communication with supervisors, other employees, and members • Works independently and is self-motivated • Works in a timely manner • Strong organizational skills and ability to multi-task • Ability to interact effectively with all staff • Strong verbal skills and grammar • Displays professionalism in appearance and communication in all environments Supervisory Responsibilities: · This position has no supervisory responsibilities Supervision Received: · Works under general supervision of the Population Health Nursing Coordinator and occasional supervision of the Population Health Manager and Population Health Director. Working Conditions: • This is a full-time position (40 hours/week) • This position operates in a professional office, clinic, or home setting • Overnight travel/stays may be required • Overtime may be required • Travel will be required Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 30 lbs. The employee must: • Possess vision, hearing, and physical dexterity necessary to maintain a driver’s license and operate an automobile • Be able to communicate effectively both verbally and in writing • Be able to give and receive instructions and information, both in person and via telephone • Be able to climb stairs, access and operate elevators, and access patient’s homes that may not have conventional access Affinity Health Group participates in the E-Verify Employment Verification Program. Affinity believes that hiring qualified individuals to fill positions contributes to the overall strategic success of the organization. Affinity strives to ensure the best qualified candidate is selected for any employment opportunity, and that Affinity's interview and hiring process complies with applicable state and federal laws. Affinity is committed to being culturally diverse and inclusive and accepts résumés and applications from any interested candidate. Women, minorities, individuals with disabilities, and veterans are encouraged to apply. We are an Equal Opportunity Employer, and we promote diversity. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, persons with a disability, genetic information, sexual orientation, gender identity, or protected veteran status. Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Parental leave • Vision insurance Medical Specialty: • Home Health • Primary Care Schedule: • 8 hour shift • Monday to Friday People with a criminal record are encouraged to apply Work Location: Hybrid remote in Monroe, LA 71201 Apply tot his job Apply To this Job