Customer Service Representative - Remote Opportunity

Join our team at Aetna as a Customer Service Representative and make a meaningful difference in the lives of our members. We're seeking a passionate and skilled individual to provide exceptional support and deliver heart-driven service to our customers. This remote-based position offers a competitive salary, flexible scheduling, and the opportunity to work with a leading healthcare company.

Job Details:

• Hiring Organization: Aetna
• Post Name: Customer Service Representative
• Qualifications: Bachelor's Degree
• Industry: Private
• Employment Type: Full-time
• Work Hours: 8 hours
• Salary: $20 - $30/hour
• Locations: Monroeville, USA (remote work available)

Required Qualifications:

• 1 year of experience in customer-facing roles (e.g., call center, retail, customer support environment, hospitality industry, military experience)
• Computer proficiency in Windows-based applications

Preferred Qualifications:

• Ability to issue resolution in a positive, helpful manner
• Open to engaging with customers in a patient, supportive way that demonstrates a genuine concern for improving the customer's quality of life
• Reliability and adherence to scheduling standards
• Ability to demonstrate patience and empathy and express confirmation and confidence
• Strong customer service skills, including courteous phone etiquette and professionalism
• Strong oral, written, and interpersonal skills

Company Overview:

At CVS Health, we're committed to delivering human-driven healthcare that improves the lives of our members. Our purpose guides our obligation to provide exceptional service and support to our customers. We strive to create a culture of diversity, inclusion, and belonging, and we're an equal opportunity employer.

Apply Now:

If you're passionate about delivering exceptional customer service and making a difference in the lives of our members, we want to hear from you! Apply today and join our team as a Customer Service Representative.