Remote Live Chat Data Entry Specialist - American Express
Unlock Your Potential with a Rewarding Career Opportunity
We are seeking a highly skilled and motivated individual to join our team as a Remote Live Chat Data Entry Specialist. As a key member of our American Express team, you will play a vital role in driving success through exceptional customer service and data entry expertise. This is a unique chance to accelerate your career and work with a renowned brand, all from the comfort of your own home.
Job Summary:
In this full-time or part-time remote position, you will work closely with our utility teams to outline, develop, and capture business needs. Your responsibilities will include:
- Collaborating with cross-functional teams to drive business growth and improvement
- Developing and maintaining a strong data model architecture to support efficient data processing and standardized metric definitions
- Leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions and ensure data quality and accuracy
- Providing guidance to enhance competencies and drive efficiency in computing programs using big data ecosystems
- Proactively identifying and automating manual tasks to improve productivity and efficiency
Requirements:
- Prior experience in customer service or data entry roles preferred
- Excellent typing speed and accuracy
- Strong communication skills, both written and verbal
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in using computer applications and navigating online systems
- Flexible availability to work varying shifts as needed
- Hands-on experience with Hive/Hadoop, PySpark, Python, shell scripting languages, and development launch management and troubleshooting
- Familiarity with Agile methodologies and experience working in a collaborative environment
What We Offer:
- Competitive hourly rate of $35-$60
- Remote work opportunity with flexibility to work from home
- Access to comprehensive training and support resources
- Potential for career growth and advancement within American Express
- Eligibility for employee benefits, including healthcare, retirement plans, and more
How to Apply:
If you are a motivated and skilled individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, and we will be in touch to discuss further.
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