Work At Home Healthcare Client Support Agent

Behavior Interventions, owned and operated by Board Certified Behavior Analysts, was founded in 2006. We pride ourselves in delivering quality services and our sincere commitment to improving the lives of those we serve. Our mission to improve our client’s lives starts with ensuring our employees have a safe and innovative environment to flourish. Our staff are provided with the tools to learn and advance within the field of Applied Behavior Analysis and within our organization through regular team and individual supervision meetings and ongoing training opportunities. Behavior Interventions, Inc. is a leader in providing innovative behavioral health solutions to individuals and families. Our commitment to excellence and client wellness drives our mission to deliver personalized support services in a compassionate and professional manner. We are dedicated to fostering a positive work environment that encourages growth and collaboration. • *Key Responsibilities:** • Provide exceptional customer service to clients and their families, addressing inquiries and concerns promptly. • Assist clients in navigating services offered by the organization, ensuring they receive appropriate care. • Maintain accurate client records and documentation in line with company policies and HIPAA regulations. • Collaborate with interdisciplinary teams to coordinate service delivery and enhance client outcomes. • Participate in training and development opportunities to stay current with industry best practices. • *Required Skills and Qualifications:** • High school diploma or equivalent; a degree in a related field is preferred. • Prior experience in healthcare support or customer service is highly desirable. • Strong communication skills, both verbal and written, with an emphasis on empathetic listening. • Proficient in using computer systems and software applications for documentation and client management. • Ability to work independently and remotely while managing multiple priorities effectively. The pay range for this role is: 60,000 - 68,000 USD per year(Remote (Aurora, Illinois, US)) Apply tot his job Apply To this Job