Front Office Lead/Medical Assistant
About the position
Responsibilities
• Provide patient care including rooming patients, taking vitals, injections, urine analysis, EKG, wound care, and ear lavage.
• Support and answer telephone calls and messages, triage patients and administer treatment according to the provider's orders.
• Schedule and confirm appointments, check in patients and collect co-pays and payments.
• Check out patients and assist with after visit instructions.
• Assist with prescription orders, referrals and authorizations.
• Remind patients of overdue services such as missed appointments, immunizations, labs, and preventative service.
Requirements
• Graduate of an accredited program for Medical Assistant
• 1+ year of Medical Assistant experience within an Outpatient setting, 3+ years preferred
• EMR experience - EPIC preferred
• Bilingual in Cantonese or Mandarin preferred
• Certified Phlebotomy Technician
• Knowledge of medical terminology
• Computer skills
Nice-to-haves
• Experience in a fast-paced clinical environment
• Ability to work collaboratively in a team setting
• Strong communication skills
Benefits
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance
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