CRISIS RESPONSE COUNSELOR SWING SHIFT

About the position Responsibilities • Respond to calls from the after-hours hotline and assist families in need of emergency shelter with emergency hotel reservations. • Provide after-hours crisis intervention. • Assist Program Director and Case Manager with managing the UAV program waitlist. • Enter notes into Salesforce and ONE System databases. • Complete site reports and incident reports. Requirements • Must be comfortable working alone, overnight, and traveling to meet families at the hotel at any point during the shift. • Understanding of issues facing homeless families and of trauma-informed care. • Strong communication skills, particularly over the phone. • Ability to work autonomously with minimal direct supervision. • Computer skills (Microsoft Office, Google Suite). • Salesforce experience a plus. • Demonstrated commitment to diversity, equity, inclusion and belonging work. Benefits • Salary: $28 - $31 per hour. • Paid time off: just under 4 weeks of vacation your first year, just under 5 in your second. • Paid holidays, sick time, family leave. • Health, dental, and vision insurance fully covered for employees and dependent children. • Long-term disability and life insurance provided. • Retirement contribution of 5% of salary after one year, vesting during years 2-5. Apply tot his job Apply To this Job