[Remote/WFM] Remote Support Representative
Key Job Details:
- Compensation: a competitive salary
- Position: Remote Support Representative
- Start Date: Immediate openings available
- Location: Remote
- Company: Workwarp
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Description: Â Provide assistance and support to clients remotely. Â Serve as the primary point of contact for clients via remote channels. Â Assist clients with booking reservations and providing travel information. Â Provide personalized recommendations to enhance travel experiences. Â Liaise with internal teams to ensure resolution of client issues. Â Maintain detailed records of client interactions and transactions. Â Monitor client feedback and implement strategies for improvement. Â Collaborate with team members to improve customer support effectiveness. Requirements: Â Previous experience in customer service or a related field. Â Excellent communication skills, both written and verbal. Â Strong problem-solving abilities and a proactive approach to addressing customer needs. Â Proficiency in using customer relationship management (CRM) software and other relevant tools. Â Ability to work independently and collaboratively in a fast-paced environment. Â Flexibility to adapt to... changing priorities and client needs. Benefits: Â Competitive salary commensurate with experience. Â Comprehensive health, dental, and vision insurance plans. Â Retirement savings plan with company matching contributions. Â Paid vacation, holidays, and sick leave. Â Opportunities for professional development and career advancement. Â Travel perks and discounts on vacation packages, accommodations, and more. Â Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences Apply Job!Â
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