Hiring Now: Remote Patient Care Agent | WFH

Looking for a straightforward job? We're hiring a Remote Patient Care Agent | WFH! This is a fully Remote role, offering you the flexibility to work from anywhere. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.

 

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Elevate Your Career as a Remote Patient Care Representative Join our esteemed Patient Care Representative team and take the opportunity to make a significant impact in the lives of individuals seeking dental health solutions. As a pivotal member of our remote team, you will guide prospective patients through their exploration of dental implant options, ensuring a seamless transition from inquiry to consultation. Job Overview In this role, you will serve as a trusted advisor, providing compassionate support to patients while working flexibly from the comfort of your home. Your contributions will enhance the well-being and confidence of our clients, and your efforts will be recognized and rewarded within our organization. Key Responsibilities • Assess potential patients through effective questioning to ascertain their suitability for our dental implant solutions. • Deliver empathetic support, addressing patient inquiries and concerns with clarity and professionalism. • Manage inquiries and leads from various channels, ensuring timely responses and fostering strong relationships. • Achieve established Key Performance Indicators (KPIs) related to lead conversion and activities, focusing exclusively on warm leads—no cold calling involved. • Utilize CRM platforms such as Zoho CRM and Open Dental to track patient interactions and maintain organized records. • Collaborate with colleagues in sales and marketing to align on patient needs and provide exceptional service. Required Skills • Previous experience in customer service or sales, ideally within the healthcare or dental sector. • Excellent verbal and written communication skills, emphasizing empathy and professionalism. • Strong organizational capabilities, with the ability to manage multiple tasks effectively in an independent work environment. • Proficiency in CRM systems (experience with Zoho CRM and Open Dental is advantageous) and standard office software. • A collaborative mindset, enabling effective teamwork in a remote setting. Qualifications • A background in customer service or sales is preferred, particularly in healthcare or dental services. • Demonstrated communication skills and a commitment to patient satisfaction. Career Growth Opportunities Embrace the potential for career advancement within a leading organization dedicated to enhancing dental care and patient satisfaction. We actively promote professional development and skill enhancement for our team members. Compensation And Benefits • Competitive hourly wage of (21 plus performance-based bonuses, with total on-target earnings exceeding )70,000 annually. • Comprehensive benefits package including health insurance (Medical, Dental, Life, AD&D), short-term disability, and various voluntary benefits. • Paid holidays, vacation and sick time, and flexible scheduling options. • Merit-based bonuses and provision of necessary equipment for remote work. Diversity And Inclusion We are proud to be an Equal Opportunity Employer, committed to creating a diverse and inclusive work environment for all individuals, regardless of their backgrounds or identities. We welcome applicants from all walks of life to join our mission. Employment Type: Full-Time Apply Job!

 

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This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!

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