[Remote-Position] Fully Remote Eligibility Specialist

Key Job Details:

• Start Date: Immediate openings available
• Location: Remote
• Position: Fully Remote Eligibility Specialist
• Compensation: a competitive salary
• Company: Workwarp

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Why consider this job opportunity...
• Salary up to $48,000
• Full-time remote position for Texas residents
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment dedicated to community impact
• Chance to contribute to a thriving regional economy and help individuals achieve fulfilling careers

What to Expect (Job Responsibilities):
• Conduct thorough eligibility assessments to determine customer qualifications for various programs and services
• Manage a caseload by maintaining regular communication with clients throughout the eligibility process
• Collect and verify necessary documentation, ensuring accuracy and compliance with regulatory requirements
• Coordinate referrals to internal departments or community partners based on client needs and program guidelines
• Monitor customer service quality by responding to client inquiries in a timely manner and resolving issues effectively

What is Required (Qualifications):
• A post-secondary degree in humanities, business administration, public administration, education, or human resources is preferred
• 1-2 years of relevant experience in a related field
• In-depth knowledge of federal, state, and local eligibility requirements for various programs
• Strong written and verbal communication skills to interact effectively with clients and team members
• Exceptional attention to detail and strong organizational skills to manage multiple cases efficiently

How to Stand Out (Preferred Qualifications):
• Familiarity with compliance and regulatory guidelines related to program eligibility
• Experience in case management principles and processes
• Analytical and critical thinking skills to assess client information accurately
• Ability to work independently and as part of a team
• Problem-solving ability to identify challenges in the eligibility process and implement solutions

#WorkforceDevelopment #CustomerService #CareerOpportunity #RemoteWork #CommunityImpact

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