Urgently Hiring: Technical Support - Customer Service
This is a fantastic, simple entry-level opportunity for a Technical Support - Customer Service Representative! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.
Â
Â
Description:Â The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
 This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
 A new career powered by you with a forward-thinking global organization.
 Join a company recognized for its inclusive culture and growth opportunities.
 Help the worldÂs brands improve their businesses with exceptional customer experiences and tech-powered innovation.
Requirements:  Strong focus on building customer relationships  1+ year of customer service experience  Technical support experience preferred  Open availability  A high school diploma or GED  A quiet, distraction-free environment to work from in your home  Proficiency in fast-paced multi-tasking  Eagerness to learn new technologies  Strong problem-solving skills with the ability to ask probing questions to come to a resolution  Strong computer navigation skills and PC knowledge  A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)  High Speed internet (no wireless/hotspots or satellite) and a smartphone
Benefits:
 Starting wage will be between $15 and $20 (pay rate will not be below applicable minimum wage)
 Paid training and performance-based incentives
 Lucrative employee referral bonus opportunities
 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
 Health and wellness programs with trained partners to help promote a healthy you
 Mentorship programs that support your rewarding career journey
 Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
 Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more Apply Job!
Â
Are You the One We're Looking For?
If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply To This Job