Immediate Hiring: Work From Home - Customer Support Specialist
Position at a Glance:
- Company: Workwarp
- Location: Remote
- Compensation: a competitive salary
- Position: Work From Home - Customer Support Specialist
- Start Date: Immediate openings available
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Employer Industry: Customer Service and Support Why Consider This Job Opportunity...  Competitive salary with a home office budget  100% paid medical, dental, and vision insurance  Paid time off (PTO) for work-life balance  401k matching to support your financial future  Opportunity to work with the latest cloud support systems like Zendesk and JIRA  Flexible remote work option available across the U.S. What To Expect (Job Responsibilities)  Provide high-level support to customers via phone, chat, and email  Identify and resolve client issues and concerns efficiently  Establish and maintain customer relationships to improve client retention  Diagnose bugs and communicate customer issues or requests to the development team  Utilize and navigate cloud support systems effectively What Is Required (Qualifications)  Strong communication skills, both written and verbal  Experience in customer service or support roles  Ability to work with cloud support systems  Proven problem-solving skills to address client issues  Must be available for scheduled shifts How To Stand Out (Preferred Qualifications)  Familiarity with support tools such as Zendesk and JIRA  Previous experience in a remote customer support role  Technical knowledge related to software troubleshooting #CustomerSupport #RemoteWork #CareerOpportunity #CompetitiveBenefits #TechSupport "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!Â
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