Immediate Hiring: Customer Service Live Chat Agent
Quick Overview:
- Position: Customer Service Live Chat Agent
- Compensation: a competitive salary
- Company: Workwarp
- Location: Remote
- Start Date: Immediate openings available
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DescriptionWe are seeking a Live Chat Agent to effectively manage customer queries and complaints. In this role, you will also process orders, handle modifications, and escalate complaints through various communication channels. To excel in this position, it is essential to remain calm when addressing frustrated customers and have experience working with computers...
Company Culture and Environment
We focus on providing excellent customer service and fostering a supportive environment where team members can collaborate to resolve issues efficiently.
Career Growth and Development Opportunities
As a Live Chat Agent, you will have the opportunity to develop your skills in customer service and problem-solving, paving the way for potential career advancement within the company.
Detailed Benefits and Perks
While specific benefits are not detailed, a focus on customer satisfaction suggests a commitment to employee support and resources to help you succeed in your role.
Compensation and Benefits
 Competitive salary
 Health and wellness benefits
 Opportunities for professional development
Why you should apply for this position today
Join our team as a Live Chat Agent and play a crucial role in enhancing customer experiences. Your contributions will directly impact customer satisfaction, and you will work in a dynamic environment that values teamwork.
Skills
 Strong communication skills
 Ability to remain calm under pressure
 Proficiency in computer systems and software
 Problem-solving abilities
 Experience in customer service
Responsibilities
 Manage customer queries and complaints through live chat
 Process orders and modifications
 Escalate complaints as needed across various communication channels
 Maintain a professional demeanor while assisting customers
Qualifications
 Previous experience in customer service roles
 Strong computer skills
 Excellent interpersonal skills
Education Requirements
 High school diploma or equivalent
Education Requirements Credential Category
 High School Diploma
Experience Requirements
 Experience in a customer service position is preferred
 Familiarity with live chat systems is a plus
Why work in Mission Viejo, CA
Mission Viejo offers a beautiful suburban environment with a strong sense of community. It is known for its parks, recreational activities, and family-friendly atmosphere, making it an excellent place to balance work and leisure Apply Job!
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Are You the One We're Looking For?
If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
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