Remote Intake Coordinator
BILINGUAL ONLY: candidate must be fluent in both Spanish and English
Work from Home – Intake Coordinator for ABA Therapy Practice
Aspen ABA is seeking a highly organized, warm, and self-motivated Intake Coordinator to join our remote administrative team. If you thrive in a high-energy , detail-oriented environment and have a background in medical office administration, we’d love to hear from you. At Aspen ABA, we emphasize every individual - both those we serve and our employees. We make a point of knowing and caring about our staff. Aspen ABA is a truly locally owned business started and overseen by BCBAs. We pride ourselves on creating a kind, nurturing space that helps new team members develop with confidence.
This is a fully remote, work-from-home position, offering flexibility and independence while playing a key role in supporting families through the ABA therapy intake process.
- Key Responsibilities:
- Manage the intake process for new clients
- Track and follow up on insurance authorizations
- Communicate with families and insurance providers in a clear, friendly, and professional manner
- Interpret and explain medical benefits to clients and caregivers
- Locate, organize, complete, and share a wide variety of documents
- Adapt to and manage tasks through our company’s internal systems
- Requirements:
- Medical office administration experience is a must
- Bilingual Spanish/English is a must: the candidate must be fluent in speaking, writing, and reading both English and Spanish
- Strong administrative and tech skills, including:
- Proficiency with email communication
- Comfort navigating Google Drive (Docs, Sheets, etc.) or similar platforms
- Independent and reliable—able to meet deadlines without constant oversight
- Excellent time management and organizational skills
- Friendly, empathetic, and client-centered communication style
- Preferred:
- Experience working in an ABA therapy setting or knowledge of ABA services
- Benefits:
- Bonuses available
- Paid Time Off
- Generous time off allotment
- Full coverage health benefits for basic and routine medical services for full-time employees with $0 copay
Join Aspen ABA and make a meaningful difference—all from the comfort of your home.
When applying, please include your resume with relevant experience pertaining to this position.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
- Benefits:
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Work from home
- Schedule:
- Monday to Friday
- No weekends
- Application Question(s):
- Are you able to work 9AM-5PM Mountain Standard Time (MST) regardless of your time zone?
- Do you have 6 months+of working in a medical office? This can be dental, medical, a health insurance group, etc.
- Are you willing to submit to a background check through DHHS of Utah?
- Are you highly organized?
- Are you able to proficiently navigate online systems such as google docs, microsoft office, and various websites?
- Language:
- both English and Spanish? (Preferred)
Work Location: Remote
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