Administrative / Executive Assistant | GumGum | $31 – $42 | Remote (United States)
<h2 class="wp-block-heading"><strong>Full job description</strong></h2>
<p><strong>About Us:</strong></p>
<p>We are looking for an experienced <strong>Executive Assistant</strong> to join our team!</p>
<p>Our company is on a breakout trajectory with an abundance of growth and development opportunities. We allow you a chance to gain experience you would likely, not be afforded in larger organizations or government agencies.</p>
<p><strong>About the Role</strong></p>
<p>We are looking for a team player with strong attention to detail who thrives in supporting others. The successful candidate will be primarily responsible for performing a variety of administrative and clerical tasks. Secondary responsibilities will include accounts receivable and collections tasks as needed.</p>
<p><strong>Executive / Administrative Assistant Responsibilities Include:</strong></p>
<ul class="wp-block-list">
<li>Performs clerical and administrative tasks including making calls, drafting letters, memos, invoices, timesheets, and attendance reports, and other documents</li>
<li>Performs office tasks including maintaining records, and performing basic bookkeeping</li>
<li>Manages training programs and obtains credentials for attendees</li>
<li>Maintains client accounts on Zoho CRM and records of client interactions with details of inquiries, complaints, or comments.</li>
<li>Create sales proposals and supporting materials as needed</li>
<li>Accounts receivable and collections support as needed – including processing payments, resolving outstanding payments, tracking, and reconciling ledger</li>
</ul>
<p><strong>Accounts Receivable & Collections Responsibilities Include:</strong></p>
<ul class="wp-block-list">
<li>Creates and sends out new client welcome packets</li>
<li>Responsible for daily tracking and calls to resolve outstanding payment and data collection issues and generates weekly aging reports</li>
<li>Manages and ensures meeting monthly cash flow goal</li>
<li>Reconciles AR ledger to ensure that all payments are accounted for</li>
<li>Process ACH and credit card payments</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul class="wp-block-list">
<li>Minimum 3 years of experience in client relations, administrative support, billing, and collection</li>
<li>Strong communication skills</li>
<li>Service-oriented and able to resolve client grievances.</li>
<li>Ability to multi-task, prioritize, and manage time effectively.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.</li>
</ul>
<p><strong>Technical Skills</strong></p>
<ul class="wp-block-list">
<li>Familiarity with CRM systems and practices</li>
<li>Extremely proficient with Microsoft Office Suite, especially Excel, Word, PowerPoint</li>
<li>Experience with QuickBooks (minimum 3 years)</li>
</ul>
<p><strong>Compensation and Benefits</strong></p>
<ul class="wp-block-list">
<li>Bonus opportunities – up to $3000 per year based on job performance and meeting preset goals</li>
<li>401(k) with company match</li>
<li>Health, Vision and Dental insurance</li>
<li>Paid time off</li>
<li>Overtime is available</li>
</ul>
<p><strong>Job Type:</strong> Full-time/Pat-time</p>
<p><strong>Pay:</strong> From $31.00 – 42.00 Per Hour</p>
<p><strong>Benefits:</strong></p>
<ul class="wp-block-list">
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Tuition reimbursement</li>
<li>Vision insurance</li>
</ul>
<p><strong>Schedule:</strong></p>
<ul class="wp-block-list">
<li>Monday to Friday</li>
</ul>
<p><strong>Experience:</strong></p>
<ul class="wp-block-list">
<li>Microsoft Powerpoint: 2-3 years (Preferred)</li>
<li>Microsoft Word: 2-3 years (Required)</li>
<li>Microsoft Excel: 2-4 years (Required)</li>
</ul>
<p><strong>Work Location:</strong> Remote</p>
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