Discord Moderator
Execute and oversee our moderation program: Manage and iterate on our moderation program while collaborating and supporting current and future community moderation programs in our discord and telegram<br>Oversee and manage our games' account administration duties, including reviewing, tracking, and acting on player reports<br>Collaborate with various departments to improve moderation as a whole, establish best practices, standard operating procedures, etc. and improve on documentation/processes/practices as needed<br>Track and analyze moderation reports to understand the health of the community, then share these reports with Project Leadership<br>Collaborate with Marketing, Community, etc. on community communication, public documentation, etc. for community moderation actions, address toxicity/harassment concerns, and more<br>Liaise with internal teams to manage information and feedback flow<br>Meet with internal (studio departments, platform, etc.) and/or external (community moderations, vendors, players, etc.) to address safety concerns<br>Triage and respond to questions or concerns regarding moderation in a variety of spaces (Discord, Reddit, emails, etc.)<br>Collaborate with the Community to address and respond to safety concerns as needed
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