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Virtual Customer Care Specialist

Remote, USA Full-time Posted 2025-05-21

Job Description: Virtual Customer Care SpecialistDepartment: HospitalitySummary:

We are seeking a dynamic and customer-focused individual to join our team as a Virtual Customer Care Specialist. This role plays a crucial part in ensuring exceptional customer service experiences for travelers.

Responsibilities:
  • Assist customers with booking travel arrangements, including flights, hotels, and car rentals
  • Provide information on travel destinations, visa requirements, and travel advisories
  • Handle customer inquiries and complaints in a professional and timely manner
  • Coordinate with other departments to ensure smooth travel experiences for customers
  • Stay up-to-date on industry trends and changes in travel regulations
Qualifications:
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Previous customer service experience preferred
  • Knowledge of travel booking systems and software a plus

If you are passionate about travel and providing exceptional customer service, we would love to hear from you. Apply now to join our team!

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