Home-Based Data Entry Specialist

<strong>Job Title: Home-Based Data Entry Specialist<br><br></strong><strong>Location:</strong>Remote<br><br><strong>Job Responsibilities:<br><br></strong><ul><li>Data Entry and Record Management:Maintain accurate records of bookings, payments, and customer interactions using our CRM system</li><li>Schedule Appointments: Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details</li><li>Booking and Coordination:Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities</li><li>Customer Service:Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction</li><li>Travel Advisory:Offer expert advice on destinations, travel arrangements, and travel insurance options to clients</li><li>Problem Solving:Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions<br><br></li></ul><strong>Requirements:<br><br></strong><ul><li>Experience:Proven experience in acustomer service role orwithin the travel industry</li><li>Skills:Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems</li><li>Organization:Ability to manage multiple tasks and prioritize workload effectively in a remote work environment</li><li>Problem-Solving:Capacity to handle and resolve customer issues promptly and professionally</li><li>Flexibility:Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones</li><li>Education:High school diploma or equivalent; additional certification in travel and tourism is a plus<br><br></li></ul><strong>Benefits:<br><br></strong><ul><li>Remote Work:Enjoy the flexibility of working from home with a supportive team environment</li><li>Competitive Salary:Compensation commensurate with experience, with opportunities for performance-based incentives</li><li>Professional Development:Access to ongoing training and development opportunities within the travel industry</li><li>Travel Perks:Discounts on personal travel bookings and familiarization trips to enhance product knowledge<br><br></li></ul>Powered by JazzHR<br><br>G7ffUQkIN8

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