Inbound Virtual Business Sales | T-Mobile USA, Inc. | Remote (United States)
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package – this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!</p>
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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Job Overview</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The Telesales Associates for T-Mobile At Work are responsible for being the voice of our company for thousands of potential business customers. This role is responsible for being up to date on T-Mobile’s ever evolving technology and the most competitive pricing plans with the ability to translate this into meaningful customer solutions.</p>
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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Job Responsibilities</strong>:</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Education</strong>:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Answers inbound sales calls directly from prospective and/or existing business customers. Builds rapport with customers by probing for needs and recommending appropriate solutions. Expert in all T-Mobile products and services to appropriately right-fit customer to ensure customer satisfaction and loyalty. Accepts orders, closes sales, maintains customer records, and completes required documentation. Achieves monthly, quarterly, and annual sales objectives based on targeted metrics.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Uncover opportunities greater than 20 units and set appointments for outside sales reps providing all details uncovered for them to close the more complex sale.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Successfully completes continuing training to maintain knowledge of products, services, and sales approaches. Uses automated Knowledge system, as well as any training tools provided to deliver exceptional service to meet T -Mobile’s productivity and quality standa20rds.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">High School Diploma/GED (Required)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Work Experience</strong>:</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Less than 2 years Sales experience with quota / in a commissioned environment.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Telesales experience</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Business sales experience</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven sales track record</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Customer service experience</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Knowledge, Skills and Abilities</strong>:</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Communication (Required)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Windows (Required)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Inside Sales (Preferred)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">T-Mobile Tools & System Knowledge (Preferred)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Customer Service (Preferred)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Licenses and Certifications</strong>:</span></li>
</ul>
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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">• At least 18 years of age<br />
<!-- -->• Legally authorized to work in the United States</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Travel</strong>:<br />
<!-- -->Travel Required No</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">DOT Regulated</strong>:<br />
<!-- -->DOT Regulated Position No<br />
<!-- -->Safety Sensitive Position No</p>
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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Total Target Cash Pay Range: $40,200 – $72,500, inclusive of target incentives</p>
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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Pay Range: $28,140 – $50,750</p>
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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ289662&paradox=1</p>
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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays – which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually – paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don’t stop there – eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out <a href="http://www.t-mobilebenefits.com/" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow"><em>www.t-mobilebenefits.com</em></a><em>.</em></p>
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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Never stop growing!<br />
<!-- -->As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</p>
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