Financial Clearance Representative Associate - Remote near Minneapolis, MN
Job title: Financial Clearance Representative Associate - Remote near Minneapolis, MN in Minneapolis, MN at UnitedHealth Group
Company: UnitedHealth Group
Job description: Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The Financial Clearance Representative Associate is responsible for completing the financial clearance process and creating the first impression of Optum services to patients, their families, and other external customers. Work in a team environment with medical staff, nursing, ancillary departments, insurance payers, and other external sources to assist families in obtaining healthcare and financial services.If you reside near Minneapolis, MN, you will enjoy the flexibility to telecommute* as you take on some tough challenges.Primary Responsibilities:
Expected salary: $16 - 28.85 per hour
Location: Minneapolis, MN
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Company: UnitedHealth Group
Job description: Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The Financial Clearance Representative Associate is responsible for completing the financial clearance process and creating the first impression of Optum services to patients, their families, and other external customers. Work in a team environment with medical staff, nursing, ancillary departments, insurance payers, and other external sources to assist families in obtaining healthcare and financial services.If you reside near Minneapolis, MN, you will enjoy the flexibility to telecommute* as you take on some tough challenges.Primary Responsibilities:
- Review and analyze patient visit information to determine whether authorization is needed and understands payor specific criteria to appropriately secure authorization and clear the account prior to service where possible
- Ensure that initial and all subsequent authorizations are obtained in a timely manner
- May provide mentoring to less experienced team members on all aspects of the revenue cycle, payer issues, policy issues, or anything that impacts their role
- Meet and maintain department productivity and quality expectations
- High School Diploma/GED (or higher)
- 6+ months of experience with Prior Authorization activities in healthcare business office operations
- Intermediate level of proficiency with Microsoft Office products
- Must be 18 years of age OR older
- EPIC experience
- Experience with insurance and benefit verification and/or Pre-Registration activities in healthcare business/office setting
- Associate or Vocational degree in Business Administration, Health Care Administration, Public Health, or Related Field of Study
- Experience working with clinical staff
- Experience working with clinical documentation
- Experience working with a patient’s clinical medical record
- Excellent customer service skills
- Excellent written and verbal communication skills
- Demonstrated ability to work in fast paced environments
Expected salary: $16 - 28.85 per hour
Location: Minneapolis, MN
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