Client Service Leader - Disaster Mitigation, Response & Recovery

Job title: Client Service Leader - Disaster Mitigation, Response & Recovery in Massachusetts at CDM Smith

Company: CDM Smith

Job description: Requisition ID41442BRBusiness UnitFSUJob DescriptionSeeking highly qualified professional to lead and expand CDM Smith's existing portfolio with the U.S. Government and State Agencies nationwide. As a full-service firm, CDM Smith has been providing these services for over 30 years and holds multiple U.S. Government contract vehicles to provide consulting, planning, studies, engineering, design, and construction. The successful candidate will be responsible for growth by aligning CDM Smith's core competencies with the mission of the U.S Government and expanding our service offerings with State Agencies.**The position can be based out of any CDM Smith office, in the U.S. nationwide. We offer in office, hybrid, or remote working environments allowing for flexible work options. Preferred locations for this position would be: Maryland, Virginia, or Washington D.C.**As a Client Service Leader (CSL), you will be responsible for continued growth and diversification of the services we offer to these agencies to include consulting, planning, engineering, construction, and digital solutions. As a member of our high-performing team, you will contribute to CDM Smith's federal mission by:

• Serving as the client-facing representative by keeping attune to agency initiatives, budgeting, programming, legislation, and organizational changes.

• Identifying and developing new business opportunities within the Department of Homeland Security (FEMA, U.S. Coast Guard, U.S. Customs and Border Protection, Cybersecurity and Infrastructure Security Agency) and other relevant federal and state agencies that allows CDM Smith to expand and diversify the service offerings to include consulting, planning, engineering, construction and digital solutions.

• Leading internal strategic business development efforts such as client or market strategic plans.

• Lead or participate in office meetings, capabilities presentations, webinars, etc.

• Possessing and growing an established business network (client decision-makers and teaming partners).

• Serving as capture manager for proposal efforts to include managing and communicating amongst a diverse team of technical experts and marketing professionals.

• Engaging with Program and Project Managers that will result in the delivery of quality projects that meet scope, schedule, budget and quality commitments to maintain client satisfaction.

• Maintaining awareness of federal and state marketplace related to business opportunities, including competitors, partners, and subcontractors/subconsultants.

• Contributing to firm's stature by actively participating in leadership roles in professional societies and associations.

GroupWAF Sales - ServicesEmployment TypeRegularMinimum Qualifications

• Bachelor's degree.


• 15 years of related experience.


• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.


• Equivalent additional directly related experience will be considered in lieu of a degree.

Preferred Qualifications

• Prior experience working for Federal Emergency Management Agency or relevant federal or state agencies or as a consultant to these entities.


• Demonstrated experience with AI or digital solutions, including but not limited to the marketing, development, implementation, or management of such technologies in a professional setting.


• Registration as a Professional Engineer (PE), Project Management Professional (PMP), American Institute of Architects (AIA) or other recognized registration.

Why CDM Smith?Join Us! CDM Smith - where amazing career journeys unfold.Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.Agency DisclaimerAll vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.Amount of Travel Required30%Assignment CategoryFulltime-RegularVisa Sponsorship AvailableNo - We will not support sponsorship, i.e. H-1B or TN Visas for this positionBackground Check and Drug Testing InformationCDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.Pay Range Minimum$119,829Pay Range Maximum$209,726Additional CompensationAll bonuses at CDM Smith are discretionary and may or may not apply to this position.Massachusetts ApplicantsIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Expected salary:

Location: Massachusetts

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