Airport Operations Agent
Job title: Airport Operations Agent in Denver, CO at Menzies Aviation
Company: Menzies Aviation
Job description: Description :As a member of the Menzies Aviation Operations Agent team, you will be responsible for effectively coordinating and communicating with all departments to ensure the safe loading and unloading of aircraft. The Operations Agent will serve as the primary operational contact for all internal and external partners.Key Responsibilities
- Responsible for delay prevention and cancel impact mitigation, thru issue resolution or escalation to station leadership as required
- Support standard work to achieve On Time and safe performance
- Effectively communicate and interact with both internal and external departments and agencies in the performance of their work
- Prepare and compile flight departure paperwork as needed, audit and file flight paperwork and fuel service records
- Support and assist in planning and coordinating irregular operations including Long Tarmac Delay situations and reporting
- Support customer and baggage coordination
- Plan and manage gate and remote parking
- Update Flight Information in all applicable programs
- Monitor outbound cargo shipments and escalate issues to leadership during irregular operations
- May also be required to perform Ramp Service functions as needed
- Required to attend the mandatory training imposed by the Company and Airlines as per job role
- Other duties as assigned
- Must be 18 years of age or older
- Possess and maintain valid US driver's license with a clean driving record
- Pass pre-employment drug screen and all pre-employment testing
- Ability to proficiently read, write and speak English
- Must be comfortable lifting 70lbs repetitively
- Must be comfortable working in all weather conditions
- Pass FBI background and obtain US Customs Seal
- Must be available and flexible to work variable shifts including weekends and holidays
- Must have high school diploma, GED or six months experience as an Operations Agent
- Excellent communication skills
- Ability to remain calm and efficient under pressure
- Competent in handling difficult situations
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Starting at $22.50/hour
- Flight privileges on Frontier Airlines after 30 days of employment
- Three Health Plans through Meritain Health that offer a variety of coverage
- Two Dental Plans through Delta Dental
- Vision Insurance Plan through Met Life Vision
- Paid Vacation
- Accident Coverage Plan
- Critical Illness Coverage Plan
- Hospital Indemnity Coverage Plan
- Voluntary Life and AD&D Insurance
- Voluntary Short-Term and Long-Term Disability Insurance
- 401K Savings Plan
- Employee Assistance Program
- Prepaid Legal Coverage Plan
- Identity Theft Protection Plan
- Pet Discount Coverage and Pet Insurance Plan
- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
- Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
- Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
- Fully understand the company health and safety policy.
- Attend training courses as may be arranged by the Company.
Expected salary: $22.5 per hour
Location: Denver, CO
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