Program Coordinator, Admissions, Remote, Enrollment Management
Job title: Program Coordinator, Admissions, Remote, Enrollment Management in Cincinnati, OH at University of Cincinnati
Company: University of Cincinnati
Job description: Current UC employees must apply internally via SuccessFactorsFounded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, nearly 12,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times has called “the most ambitious campus design program in the country.”With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, the oldest and one of the largest cooperative education programs, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals $2 billion.UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.Job OverviewThe Office of Admissions at the University of Cincinnati seeks someone who is detailed, creative, an excellent collaborator, and a skilled CRM administrator to join the CRM Team. This team serves as the lead administrators of two instances of Slate CRM by Technolutions used by Graduate and Undergraduate Admissions. This position will report to the Associate Director of Admissions Technology and will be primarily responsible for building strong working relationships with campus partners in our academic colleges to develop the tools that they need in the CRM to effectively recruit prospective students and for helping the CRM Team to complete a variety of project requests that we receive.This position is fully remote with occasional exceptions for on-campus trainings and events.Essential Functions
- Build and maintain collaborative relationships with key stakeholders within the academic colleges.
- Design and build systems and features specifically for the academic colleges.
- Fulfill CRM project requests submitted by campus partners. This could include requests for forms, event templates, portals, queries, workflows, application updates, etc.
- Assist with finding and merging duplicate records within Slate.
- Assist with training Slate users.
- Help resolve questions and small requests sent to the CRM Team.
- Assist with query and report building when needed.
- Collaborate with other staff members of the CRM Team to strategize ways to improve the University's usage of Slate.
- Experience should be in Admissions, Enrollment Management, or experience utilizing a Customer Relationship Management System, like Technolutions Slate (CRM) and Oracle PeopleSoft (SIS)
- Proficiency working within Microsoft Office Suite of programs (specifically merging documents in Word and manipulating data in Excel).
- Bachelor's Degree.
- Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
- Experience with Technolutions Slate (CRM) and Oracle PeopleSoft (SIS);
- Experience with exporting/importing best practices
- Office environment/no specific unusual physical or environmental demands.
- Competitive salary range of $44,000 - $47,000 based on experience
- Comprehensive health coverage (medical, dental, vision, prescription)
- Flexible spending accounts & wellness programs
- Professional development & mentorship opportunities
Expected salary: $44000 - 47000 per year
Location: Cincinnati, OH
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