Customer Service Representative

Job title: Customer Service Representative in Phoenix, AZ at
Company:
Job description: Immediate need for a talented Customer Service Advocate. This is a 03+ Months Contract to Permanent opportunity with long-term potential and is located in Arizona/ WA(Remote). Please review the job description below and contact me ASAP if you are interested.Job ID:25-69958Pay Range: $18 - $19.32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Responsibilities:

• Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers.
• Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine complaints.
• Previously known as Customer Service Representative or Call Center Representative.

Key Requirements and Technology Experience:

• Key Skills; Call Center Experience
• Medical/ Healthcare Industry Experience
• Data Entry
• Multitasking- interacting and multitasking using multiple systems and programs simultaneously
• Entry-level position typically requiring little or no previous experience.
• Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy [Link available when viewing the job].#prof J2W:CB3
Expected salary: $18 - 19.32 per hour
Location: Phoenix, AZ
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