Call Center Representive

Job title: Call Center Representive in Illinois at JCT Recruiting LLC

Company: JCT Recruiting LLC

Job description: Call Center Representative - RemoteHigh School/GED or equivalent; a College degree is preferableMinimum 2-3 years customer support experience and at least 1 year inbound contact center experience required, including experience multi-tasking across multiple systems/appsMinimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment.Minimum Internet speeds of 10 Mbps upload, 50 Mbps download, and less than 150 ms latency.Preferred typing aptitude of 50-70 WPM.Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs)Demonstrated tenure in previous positions of at least 2-3 yearsMust have a dedicated, quiet workspace at home (with a door) to work without distractionsMust be able to provide a reliable high-speed internet connection for remote workExcellent verbal and written communication skills and the ability to effectively engage with patientsStrong verbal communicator (very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need)Attention to detailAbility to work in a fast-paced environmentMust be technically savvy, with demonstrated experience working with multiple systems and apps

Expected salary:

Location: Illinois

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