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Customer Service Representative for Printing and Sign company

Remote, USA Full-time Posted 2025-05-21

Job title: Customer Service Representative for Printing and Sign company in Sacramento, CA at PIP, Sacramento/Elk Grove, CA


Company: PIP, Sacramento/Elk Grove, CA


Job description: Benefits/Perks:


  • Initial and ongoing training

  • Competitive compensation

  • Paid holidays and vacation

  • Indoor and comfortable working environment

Company Overview:

A locally owned and nationally recognized Printing, Signage, and Marketing Services company in Sacramento, CA is looking for an experienced Customer Service Representative.We have a fast-paced and creative work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.This is where our Customer Service Team comes in!Job Summary:Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction. Please note that this is an in-office position and remote work is not an option at this time.Responsibility Overview:

  • Provide service to customers in our office, over the telephone, and by email.

  • Help the customer by identifying their requirements and providing the services and products that best meet their needs.

  • Show expertise by communicating with the customer about our products, services, and capabilities.

  • Ensure that all their requirements are met for their unique projects.

Skills we are looking for:

  • A positive, very detailed oriented people pleaser

  • A willingness to be proactive and take action

  • Excellent communication skills (verbal & written)

  • Strong computer skills

  • Team player that can work with others to deliver a project on time

Skills desired, but not required:

  • Previous experience in business to business

  • Printing and signage experience

  • Understanding of direct mail and automated marketing

  • Experience with PrintSmith POS software


Expected salary: $21 - 26 per hour


Location: Sacramento, CA


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