IT Specialist

Job title: IT Specialist in Englewood Cliffs, NJ at DHD Consulting

Company: DHD Consulting

Job description: Business Hours: Mon-Fri 08:00 AM to 5:00 PMRoles & Responsibilities

*The IT Specialists responsibilities include, but are not limited to the following: *

- Maintain essential IT infrastructure, including PCs, security tools, applications, servers, email systems, operating systems, software, and hardware.

- Utilizes the companys proprietary WMS, ERP, and TMS systems to provide the utmost support for end users.

- Collaborates with internal and external partners to communicate project status, activities,

and achievements

- Supports the warehouse operations via assisting call-ins or live chat with technical difficulties

- Configures and maintains network hardware, such as routers, switches, WLCs, and cables

- Review diagnostics and assess the functionality and efficiency of systems

- Provides user education/training and reference materials for users by drafting operation
instructions

- Other duties and tasks as assigned by the IT LeaderRequirements and Qualifications

- Bachelor's degree in IT related field or an equivalent combination of education and
experiences

- Bilingual Required(Korean & English)

- Excellent hardware/software troubleshooting, problem-solving and diagnosis skills

- Comfortable working in and assisting others through remote access desktop

programs.

- Extensive experience working with different operating systems including

Windows, Mac OS, Android, and iOS

- Experience with 3PL products including warehouse management systems, transportation,

and order management systems or ERP preferred.

- A working knowledge of DC operational practices and procedures, and a good

understanding of Supply Chain and WMS concepts preferred

- Experience with networking hardware and concepts such as DNS, DHCP, OSI Model and

TCP/IP

- Some travel may be required

Expected salary:

Location: Englewood Cliffs, NJ

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