Services Specialist - ITS

Job title: Services Specialist - ITS in USA at Innova Solutions

Company: Innova Solutions

Job description: Innova Solutions has a client that is immediately hiring for a

Services SpecialistPosition type: Full time Contract

Duration: 6+ months contract

Location: RemoteAs a Services Specialist you will:

• Provides technology specific support to Solution Architects and Sales by creating Pre Statements of Work (PSOW), managing and communicating project expectations.


• The Service Specialist develops and maintains effective working relationships with sellers, business partner and service delivery team. Provides input relative to customer trends and surfacing market demands.


• Develop trusted partnerships with Solution Architects and Sales to provide services support for Data Center


• Solutions and related opportunities.


• Be responsive to Solution Architects, Sales, and customers.


• Facilitate training for sales teams.


• Management of peer review process for converged technology opportunities.


• Provide feedback to management concerning industry trends and opportunities.


• Participate in pre-sales activities including conference calls, meetings, and emails.


• Keep up to date on relevant technology solutions through training and personal development.


• Participate in team projects and miscellaneous team activates.


• Collaborate with delivery team for accuracy of service opportunities.


• Pre-Sales - Provide pre-sales services support for data center solutions opportunities to Solution Architects and Sales for assigned geographies and segments not limited to server, storage & virtualization. - Establish & maintain relationships with Solution Architects, technical leads and business partners to build and generate business opportunities. - Provide appropriate services and solutions to support customers' needs. - Communicate with customers and potential customers, create and deliver polished SOWs and quotes; and provide timely and accurate work estimates for customers. - Communicate with internal and external customers to deliver customized SOWs and provide timely and accurate work estimates. - Understand services methodology and the ability to interpret to internal and external customers.


• Post-Sales - Participate in internal and external kick-off meetings. - Become an expert on available and


• applicable data center solutions portfolio. - Facilitate and/or provide feedback on change order requests.

The ideal candidate will have:

• High School Diploma or equivalent knowledge and experience


• Two years of industry experience in a pre-sales or sales consultation role


• Three years of experience or a defined type of proficiency with Microsoft Office and computers


• Demonstrated successful track record around data center solutions


• Strong time management skills


• Knowledge of Server, Storage, Virtualization and understanding of data center inner workings


• Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve


• Strong oral and written communication skills


• Opportunities/pipeline management skills


• Demonstrated ability to balance multiple priorities simultaneously with the ability to adapt to the changing


• needs of the business while meeting deadlines


• Ability to compose materials such as detailed reports, work-related manuals, publications of limited scope or


• impact, etc., and/or to make presentations inside and outside the immediate work area


• Ability to work in a fast-paced environment


• Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to


• organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize.


• Ability to apply common sense in performing job. Ability to understand and follow basic instructions and


• guidelines. Ability to travel as needed.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.

ASK ME HOW.

Thank you!Umra Javed

(678) 203-3342

[email protected]PAY RANGE AND BENEFITS:

Pay Range: $35.00 - $40.00 per hour

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Benefits:

Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).ABOUT INNOVA SOLUTIONS:

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024)


• Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)


• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)


• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)


• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)


• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)


• AWS Advanced Tier Services Partner with 100+ certifications

Website:

https://www.innovasolutions.com/Innova Solutions

Is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Thank You!

Team Innova Solutions

Expected salary: $35 - 40 per hour

Location: USA

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