Medical Office Coordinator- Call Center

Job title: Medical Office Coordinator- Call Center in Raynham, MA at Signature HealthCARE

Company: Signature HealthCARE

Job description: Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.We are seeking dependable Call Center agents who genuinely care about helping others and will act with compassion every dayWithin a high volume setting, provides support functions to the clinical team by managing provider schedules, message taking, patient relations and problem solving via phone and on line platformsAfter training is completed, position may become remote/remote hybrid or fully on site at our Raynham, MA Call CenterThe SMG Call Center is a team who reflect the core values of Signature Healthcare/Signature Medical Group. SMG will provide consistent and structured training to those who bring a strong work ethic and willingness to serve our community with empathy and compassionCommand of verbal and written communication ~ EnglishSecond language is a plus, but not requiredWillingness to listen to understand the needs of each callerKnowledge of medical terminologyComputer skillsInsurance EligibilityAbility to quickly build rapport with patientsStrong attention to detail in documenting patient information

Expected salary:

Location: Raynham, MA

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