Customer Service Representative

Job title: Customer Service Representative in Center Line, MI at Binson's Medical Equipment & Supplies

Company: Binson's Medical Equipment & Supplies

Job description: As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson’s Medical Equipment & Supplies today!WHAT WE'RE LOOKING FOR:

• High School Diploma or Equivalent


• 3 years experience in medical setting, preferably in an administrative role


• Call center experience preferred


• Interpersonal and customer service skills


• Multitasking and organizational skills


• Ability to answer a high volume of calls


• Experience working with computers and data entry


• DME experience preferred

• Answer incoming phone calls from patients


• Accurately enter new patient information into company computer system including name, address, diagnosis, physician, product needs, and insurance


• Obtain written order from physician, verify insurance and generate orders


• Ensure the patient and referral sources are kept up to date on order status


• Daily processing of purchase order exception reports

• 26834 Lawrence Ave. Center Line, MI 48015


• Monday-Friday 8:30 AM - 5:00 PM

• Must train on-site at our Center Line Headquarters


• Must be able to work a hybrid schedule of minimum 3 days in office

• Competitive wages and benefits


• Health, Dental, Vision and Life Insurance


• Paid Holidays/Floating Holiday


• Paid Vacation


• 401k Retirement Savings


• Growth & Advancement Opportunity


• Paid training

Expected salary:

Location: Center Line, MI

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