Treasury Management Operations Specialist
Job title: Treasury Management Operations Specialist in Saint Louis, MO at Stifel
Company: Stifel
Job description: Why Stifel:Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.Let’s talk about how you can find your place here at Stifel, where success meets success. What You'll Be Doing:The Bank Specialist-Treasury Ops interacts with customers to provide a variety of general information in response to inquiries about products and services. The ideal candidate will have a positive attitude, high attention to detail, knowledge about bank products and services. What We're Looking For:
- Onboard new Treasury Management Customers and provide support during the onboarding process
- Review treasury Management Agreements and documentation for accuracy
- Monitor email folder and follow-up with customers as needed
- Responsible for daily processing of request for documentation, agreement verifications and request for exceptions and modifications
- Provide Automated Clearing House (ACH) support and business online banking origination support
- Performs account corrections with the Federal Reserve and manages and reports abandoned funds in accordance with state requirements
- Assist business online banking customers with password resets, reporting modules, and general online banking questions
- Perform daily balancing of ACH General Ledgers
- Process and monitors ACH transactions
- Preform daily balancing of remote Deposit Capture (RDC) and Mobile Deposits
- Provide support ACH and Check Positive Pay customer
- Assist customers with setup of domestic international wires
- Process Lockbox deposits and reporting
- Understand and comply with all regulations, including the Community Reinvestment Act, Bank Secrecy Act, Fair Credit Reporting Act, etc.
- Knowledge of principles and processes for providing customer and personal services.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Effective communication skills both verbal and written.
- Ability to consider the relative costs and benefits of potential actions to choose the most appropriate one
- Minimum Required: High School Diploma or equivalent experience
- Minimum Required: 0-2 years' experience in a financial institution
- Minimum Required: None
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook #LI-JK1
Expected salary:
Location: Saint Louis, MO
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