Back to Jobs

Customer Service (remote work )

Remote, USA Full-time Posted 2025-05-21

Job title: Customer Service (remote work ) in Coachella, CA at Path Arc


Company: Path Arc


Job description: The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties and Responsibilities


  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience

  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems

  • Ability to learn and follow all customer service procedures and policies

  • Strive to meet and go above personal and team target goals

  • Record, organize and file customer interactions and account changes

  • Able to up-sell if needed

  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field

  • Excellent at communicating over the phone and other communication platforms

  • Basic computer skills and experience

  • Able to multitask

  • Excellent time management and prioritization skills

  • Ability to listen actively, relay information, and answer questions and/or concerns.

  • Customer-focused for positive customer experience and resolution

  • MUST RESIDE IN CALIFORNIA

Benefits

  • Health Insurance (dental and vision included)

  • Excellent retirement plan

  • Tremendous upward mobility into other positions and management

  • Flexible hours

  • Remote Position(s) available (work from home)

Powered by JazzHR


Expected salary:


Location: Coachella, CA


Apply for the job now!

[ad_2]

Apply for this job

 

Similar Jobs

Patient Services Representative I - Bilingual - Remote - Nationwide

Remote, USA Full-time

Remote Clover Technical Support Representative **Nebraska Residents Only

Remote, USA Full-time

(Remote) Data Entry Research Panelist Work From Home

Remote, USA Full-time

Pharmacy Sales Director - Cigna Healthcare - Remote

Remote, USA Full-time

Senior Staff IT Risk & Compliance Analyst - Remote available

Remote, USA Full-time

Starlink Production Associate

Remote, USA Full-time

Manager of Business Development - Hiring Immediately ($65k-70k)

Remote, USA Full-time

Senior ProServe Account Executive, WWPS

Remote, USA Full-time

Audit Senior/ In-Charge

Remote, USA Full-time

Service Support Field Advisor

Remote, USA Full-time

Content Planning Associate

Remote, USA Full-time

PHP/JavaScript Website Software Engineer/Programmer (Part-Time Volunteer)

Remote, USA Full-time

Video spokesperson: Amazon Product Reviewer / UGC Creatng Short Videos Demonstrating Products

Remote, USA Full-time

Contact Center Representative I - Remote

Remote, USA Full-time

Multiple Tenured Associate or Full Professor Positions in Synthetic Biology

Remote, USA Full-time

PHP Developer

Remote, USA Full-time

Data entry for AI development ($20+/hr) - Remote

Remote, USA Full-time

[Work From Home] Customer Service Representative Agent Work From

Remote, USA Full-time

Principal / Systems Engineer - Requirements - NG Space Systems in Redondo Beach, CA

Remote, USA Full-time

Manager, Media Strategy - Orange Apron Media

Remote, USA Full-time