Engagement Manager II

Job title: Engagement Manager II in Cambridge, MA at Akamai

Company: Akamai

Job description: Job Category: Engagement ManagementJob Description:Do you love solving problems in creative ways? Thrive on delivering high ROI and standout customer experiences?Do you want to become the go-to expert for the biggest names in Commerce, Transportation, and Manufacturing?Join our Prestigious Professional Services TeamWe help to accelerate and protect the digital experiences of major retailers, hotel & airlines, automotives, and manufacturing customers, providing technical advisory and thought leadership. We build loyalty and growth through relationships and understanding of customers' needs.Partner with the bestYou'll maximize customers' value in Akamai with program management, strategic thinking, technical acumen, pre-sales, and thought leadership. You will move our customers' key initiatives from concept to implementation, solving problems and delivering exceptional satisfaction.As an Engagement Manager II, you will be responsible for:

• Owning program management and being the trusted advisor that helps customers get the most value out of solutions.


• Architecting and managing the web performance, cloud computing and security solutions.


• Defining an account strategy, establishing key relationships, and building and maintaining a project pipeline.


• Leading a cross functional team and developing a culture of excellence to empower and encourage team synergy.


• Partnering with sales and pre-sales to help expand the use of services and solutions.

Do what you loveTo be successful in this role you will:

• Have 5 years of experience and a Bachelor's in Computer Science, MIS, Engineering, or its equivalent


• Demonstrate experience in a customer-facing role and an understanding of the consulting process to ensure customer success


• Have experience managing and delivering large technical customer projects successfully


• Be knowledgeable on Devops, web development, web performance such as HTTPS, DNS


• Have familiarity with security technologies, with basic knowledge of methods used to protect data, applications, and infrastructure


• Be familiar with compute technologies, with basic knowledge and skills to design, implement, and manage cloud-based systems


• Have excellent communication and presentation skills and articulate technical information in an easy to understand manner


• Be a team player with an ability to work independently and as part of a remote team

Work in a way that works for youFlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.what makes Akamai a great place to workConnect with us on social and see what life at Akamai is like!We power and protect life online, by solving the toughest challenges, together.At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.Working for youAt Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health


• Your finances


• Your family


• Your time at work


• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.About usAkamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.Join usAre you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.If no date is displayed, applications are being accepted on an ongoing basis until the job is filled.CompensationAkamai is committed to fair and equitable compensation practices. The base salary for this position ranges from $108,900 - $226,100/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Expected salary: $108900 - 226100 per year

Location: Cambridge, MA

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