Sr. Associate, Product Management
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Role Description
Join FNBO’s Product team to help us revolutionize the customer’s experience to establish relationships in a way that helps them grow in financial health. The banking industry is ripe for disruption, and we are building a customer-centric experience.
Own the Discovery Process, i.e. why customers are seeking these capabilities
Oversee, gather, and analyze customer and prospect insights by persona and geography from data and feedback regarding origination capabilities, journeys, and products
Define what these capabilities are doing for customers based on your expertise from the market, customer, and product perspective
Determine the third-party providers needed to deliver product capabilities and make recommendations to leadership
Develop the full product life cycle for “Front-Book” deposits and loans, including the core banking lending strategy and the strategic three-year product road maps
Maintain and lead ongoing development of capabilities and product following launch
Build creative briefs / business cases for marketing cloud 1:1 journeys and campaigns related to acquisition and on-boarding, tied to strategic vision and KPIs
Drive strategy to build and manage FNBO products
Create and deliver pricing strategies to optimize net interest income
Lead strategies to ensure new acquisition and customer satisfaction scores are attained
Build, manage and execute deposit product, which may include marketing and promotional efforts in alignment with FNBO product strategies to achieve short and long term goals and objectives
Ensure compliance with all relevant sales practices, legal, compliance, and regulatory standards and guidelines
Drive the technology requirements for new and existing product enhancements, including appropriate test and implementation planning
Qualifications
Bachelor's degree or equivalent experience
5+ years experience relevant financial services or product management desired
Must be excited to build new products and challenge the status quo
Experience working with cross-functional teams to create new products, API’s, and or complex systems
Curious spirit and seeks learning opportunities
Passionate about understanding and solving customer problems
Strong verbal and written communication skills
Collaborative worker and is an effective team player
Requirements
Remote work capability from anywhere in FNBO’s 8 state footprint
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
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