Home Care Agency Weekend On Call Scheduler
- Benefits:
- Bonus based on performance
- Opportunity for advancement
- Training & development
Job description
Visiting Angels Lake Norman Home Care Agency is looking for an individual to staff during our on-call hours. Perfect opportunity for someone looking for a flexible second job. On call schedule is for every other weekend and some holidays. May lead to further weekend and weeknight on-call positions. Weekend shift starts 3:30pm on Friday and goes until 9am Monday morning. Pay is $195 per weekend.
MUST HAVE SCHEDULING EXPERIENCE
- PRINCIPAL ACCOUNTABILITIES :
- Answer telephone professionally and courteously.
- Schedule caregiver team for hours of service for clients and open hours/shifts on existing cases. Provide consistency in caregiver scheduling with clients.
- Fill open shifts from emergency call outs of caregivers.
- Maintain computer schedules and ensure timely data entry for clients and caregivers.
- Enter and maintains client and caregiver information in the database.
- Provide regular updates to the direct supervisor and office staff
- Prepare Monday morning email to office staff detailing weekend activity.
- Maintain positive relationships with all clients and their families, prospective clients, caregivers, prospective employees, fellow team members and referral sources.
- Maintain absolute confidentiality of all information pertaining to employees, clients and client’s families.
- Demonstrate dependability and reliability.
- Maintain professionalism, provides support and encouragement to the caregiver team.
- MUST BE ABLE to take calls at ALL HOURS over the entire weekend.
- SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES REQUIRED :
- Home care agency software experience preferred.
- High school diploma or GED, and prefer at least two years of experience in an office setting, preferably in private duty homecare.
- Demonstrate proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other health care industry related software.
- Ability to listen and communicate clearly, fluently in English and diplomatically orally and in writing.
- Ability to remain flexible, resilient, calm and maintain a sense of humor.
- Ability to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines, as well as, work independently with a minimum amount of direction and/or supervision.
- Ability to generate goodwill for the Agency with staff, clients, their family members and referral sources. Demonstrate a strong commitment to client service excellence.
- Ability to lawfully work in the U.S.
- Pays $195 per weekend.
Job Types: Part-time
- Medical specialties:
- Home Health
- Schedule:
- On call
- Education:
- High school or equivalent (Preferred)
Work Location: Remote
This is a remote position.
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