Support College Program At Home Advisor - San Francisco State University
Join Apple as a Support College Advisor, providing world-class customer service and technical support.
Your Role:
- Key responsibilities include:
- Engaging with customers to provide step-by-step solutions.
- Supporting popular Apple products like iPhones, iPads, and MacBooks.
- Delivering exceptional customer service and technical support.
- Using technical expertise and creativity to meet customer needs.
- Participating in five weeks of full-time paid training.
About You:
- Candidates should have:
- Enrollment in a U.S. university through December 2027 or later.
- A quiet home workspace with specific internet requirements.
- Availability for training and flexible work hours.
- A minimum typing speed of 40 WPM.
- A GPA of 2.7 or higher.
- Preferred majors in Business, Communications, Computer Science, or Engineering.
- Passion for customer service and technical troubleshooting.
- Compensation & Benefits:
- Base pay ranges from $27.75 to $33.10/hr, with most new hires starting at $27.75.
- Participation in Apple’s stock programs and employee stock purchase plan.
- Comprehensive medical and dental coverage, retirement benefits, and product discounts.
- Educational expense reimbursement for career advancement.
Training & Development:
Apple provides comprehensive training to ensure you excel in your role, with resources for ongoing growth and career development.
Career Progression:
Opportunities for career advancement are available, with potential to grow within the company as skills and experience develop.
How to Apply:
Submit your application through the provided link, ensuring all required information is included.
This job may close before the stated closing date, you are encouraged to apply as soon as possible.
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