UPS Field Service Engineer - Remote Jobs
UPS is hiring Remote Field Service Engineers to provide advanced technical support, equipment diagnostics, and field-level coordination for UPS's logistics and technology infrastructure. This role is fully remote with periodic travel to customer or facility sites as needed.
Position: Remote Field Service Engineer
Job Type: Full-Time
Location: Remote (U.S.-based with occasional travel)
Pay: $85,000–$100,000/year
- Key Responsibilities:
- Provide remote diagnostics, troubleshooting, and resolution for field-based logistics systems
- Coordinate service and maintenance schedules with internal teams and external vendors
- Support deployment of hardware and software upgrades
- Perform system health checks and respond to alerts proactively
- Serve as a technical liaison between operations, engineering, and IT
- Maintain documentation for service procedures, incident logs, and equipment specs
- Requirements:
- Bachelor’s degree in Engineering, IT, or related technical field
- 2+ years of experience in field service, equipment support, or technical diagnostics
- Strong knowledge of hardware systems, sensors, and remote monitoring tools
- Excellent communication and customer service skills
- Ability to work independently and manage time effectively
- Willingness to travel occasionally for on-site support or installations
- U.S. residency required
- Compensation:
- Annual Salary: $85,000 to $100,000
- Year-end performance bonus eligibility
- Paid time off and holidays
- Reimbursement for travel and tools as needed
- Benefits:
- Fully remote with flexible hours
- Comprehensive health, dental, vision insurance
- 401(k) with UPS match
- Training and certifications paid by UPS
- Employee assistance programs and internal advancement opportunities
How to Apply:
UPS is expanding its engineering team to support field operations through remote technology. If you're a skilled technician or engineer looking for a flexible, high-impact role—apply now.
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