Support College Program At Home Advisor - California State University Sacramento
Join Apple as a Support College Advisor, providing exceptional customer service and technical support.
Your Role:
- Key responsibilities include:
- Engaging with customers to provide step-by-step solutions.
- Supporting Apple products like iPhones, iPads, and MacBooks.
- Delivering world-class customer service and technical support.
- Using technical expertise and creativity to meet customer needs.
- Participating in five weeks of full-time paid training.
About You:
- Candidates should have:
- Enrollment in a U.S. university through December 2027 or later.
- A quiet home workspace with specific internet requirements.
- Availability for 20 weekly hours post-training.
- A minimum typing speed of 40 WPM.
- A GPA of 2.7 or higher.
- Preferred majors in Business, Communications, Computer Science, or Engineering.
- Passion for customer service and technical troubleshooting.
- Compensation & Benefits:
- Base pay between $23.00 and $27.50/hr, with most new hires starting at $23.00.
- Participation in Apple’s stock programs and discretionary bonuses.
- Comprehensive medical and dental coverage, retirement benefits, and employee discounts.
- Reimbursement for educational expenses related to career advancement.
Training & Development:
Apple provides comprehensive training and resources to support ongoing growth and career development.
Career Progression:
Opportunities for career advancement as skills and experience grow within the role.
How to Apply:
Complete a pre-employment assessment, background check, and initial training.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
Report this job
Apply Job!