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Director, Texas Operations

Remote, USA Full-time Posted 2025-11-03
Candidates must reside in the state of Texas. Responsibilities: • Manage Summit’s TX business day-to-day needs. • Maintain up-to-date knowledge of TX regulatory and compliance requirements, including researching and interpreting statutes, regulations, opinions, and court rulings in conjunction with legal and compliance publications and underwriter guidelines. • Conduct business in a professional and ethical manner to serve clients and their customers. • Make risk adverse, common-sense decisions. • Research file details to identify issues and apply legal, compliance, and underwriting guidelines to reach a timely resolution. • Resolve escalated issues by personally following through on identifying a solution, communication to all parties, and/or coordination with Account Management and other Senior Leadership. • Maintain ownership of TX specific processes and workflows from a regulatory/ compliance standpoint to provide feedback to Compliance, Managers, and Senior Leadership. • Coordinate with the Compliance Department on TDI Compliance Audits, Annual Escrow Fund Audits, UW Audits, and Texas Data Calls. • Prepare required documentation for audits, meet with auditors to facilitate the audit, and present the companies policies and procedures in accordance with regulations. • Prepare reports for senior management and external regulatory bodies as appropriate. • Support Claims Department with state law analysis and state practices. • Respond in a timely manner to inquiries from staff. • Prepare and deliver TX specific trainings and educational materials to operations staff. • Monitor third party provider production/quality and provide coaching and training to maintain performance. • Provide production support on TX transactions. • Ability to travel for on-site office requirements. • Other duties as assigned. Skills and requirements: • (Required): 2+ years of experience in Texas Title Operations oversight. • Escrow Officer License required. • Computer proficiency required. • High level of written and verbal communication. • Comfortable with problem solving and identifying solutions. • Ability and desire to work in a fast-paced, team-oriented work environment. • Strong multi-tasking skills, time management, and work ethic. • Commitment to a culture of positivity and high performance. • Values constructive feedback and goal setting; thrives on constant improvement and learning. https://www.summitsettlement.net/ Job Type: Full-time Pay: $85,000.00 - $100,000.00 per year Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Schedule: • 8 hour shift Experience: • Texas title insurance operations oversight: 2 years (Required) License/Certification: • Escrow Officer License (Required) Location: • Texas (Required) Work Location: Remote Apply Job!  

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