TELLER {20 Hours} Canarsie

About the position The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions. Responsibilities ? Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store , ? Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently , ? Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy , ? Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary , ? Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately , ? Understands customer preferences with banking and educates customers on self-service/digital options that meet their needs , ? Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions , ? Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management , ? Ensures compliance when completing operational activities in accordance with company guidelines and regulations , ? Verifies customers' identities by following customer authentication policies & procedures , ? Balances cash drawers, ATMs, and Teller Cash Dispensers as necessary , ? Adheres to safe deposit box procedures/operations and guidelines , ? Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times , ? Accountable for ensuring confidential customer information is securely stored throughout the day , ? Understands the importance of and follows dual control , ? Follows all security and audit measures to minimize potential loss , ? Utilizes bank tools and processes to detect, address and prevent fraud , ? Expected to complete all required in-classroom training and on-line training by established due dates Requirements ? High school diploma or GED , ? 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience , ? Ability to work during operating hours to include weekends, evenings, holidays as scheduled , ? Demonstrated Customer Service skills preferred , ? Strong organizational skills , ? Detail-oriented , ? Ability to function in a fast-paced and changing environment , ? Excellent communication skills with ability to be concise, clear and consistent Nice-to-haves Benefits ? Base salary and variable compensation/incentive awards , ? Health and well-being benefits , ? Savings and retirement programs , ? Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO) , ? Banking benefits and discounts , ? Career development , ? Reward and recognition Apply Job!