Office Receptionist - Intake Specialist

Are you an energetic, motivated professional with a passion for creating great first impressions? We?re looking for a Dynamic Receptionist to be the welcoming face and voice of our team! What You?ll Be Doing: ? Answering & Making Calls: You?ll handle incoming calls, make outbound calls, and transfer calls to ensure smooth communication across the team. ? Email Communication: Respond promptly to emails, ensuring the right people receive all important information. ? Visitor Sign-In Protocol: Welcome all visitors and guide them through our sign-in process to maintain a secure and organized environment. ? Administrative Support: Assist with data entry, copying, filing, and other administrative tasks to keep the office running efficiently. Who We?re Looking For: You?re a pro at multitasking, have top-notch communication skills, and thrive in a fast-paced environment. If you?re thorough, reliable, and eager to contribute to a great team atmosphere, this is the place for you! If you?re ready to make a positive impact and grow with us, send us your resume today! We?re excited to meet our next office superstar! ? This is a performance-based position with an opportunity to receive bonuses* Compensation: $36,000 - $44,500 yearly Responsibilities: Key Responsibilities: Client Intake & Screening: ? Receive and screen all new client calls. ? Review case information and determine if the caller has a viable claim. ? Manage high-volume, time-sensitive workflows effectively and efficiently. ? Communicate with potential clients via phone, text, chat, and email. ? Maintain accurate data entry and documentation in case management software. Reception & Administrative Duties: ? Answer and direct phone calls, take messages and update client files. ? Greet clients, ensure a positive first impression, and maintain a tidy waiting room. ? Offer beverages to clients upon arrival. ? Provide administrative support to attorneys, including typing and filing basic legal documents and correspondence. ? Collaborate with attorneys and paralegals on assigned cases. ? Communicate with clients, witnesses, and other external contacts as needed. Legal Support: ? Work under the supervision of an attorney to provide a spectrum of legal services. ? Assist in drafting and filing legal documents. ? Handle confidential and sensitive information with professionalism and discretion. Qualifications: ? Satisfactory knowledge of day-to-day operations in a legal office. ? Strong computer literacy and proficiency with case management software. ? Preferred experience in personal injury law, sales, telemarketing, or client intake. ? Excellent communication skills and a professional demeanor. ? Ability to manage high-volume tasks and prioritize effectively. ? Highly organized with strong attention to detail. ? Ability to work independently as well as collaboratively in a team environment. ? Required: Minimum 1 year of experience in an office setting. ? Bachelor's Degree Preferred About Company AMBER HALL LAW is a powerhouse personal injury firm driven by a passion for justice and client care! We?re all about making a real impact, helping clients get the care and compensation they deserve with dedication and tenacity. Our team thrives in a high-energy, positive environment that?s all about growth, teamwork, and winning for clients. Here, success isn?t just a goal ? it?s the standard. Join us and be part of a dynamic team making a difference every day! Apply Job!