Consumer Collections Rep - Remote (Fort Washington, PA Residents)
<strong>Overview<br><br></strong><strong><em>PLEASE NOTE<br><br></em>Â This position is included in TSI's Equipment Deposit Program. A refundable deposit for all company issued equipment is required for work at home positions included in the company Equipment Deposit Program. Additional details of this program will be provided during the interviewing and offer process.<br><br></strong><strong>After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.<br><br></strong><strong>Work Location:</strong> This is a <strong>remote/work from home</strong> position<br><br><strong>Compensation</strong>$15-$18 per hour based on experienceÂ<br><br>Build Your Future! Come join our thriving team as a <strong>Remote</strong> Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.<br><br><strong>Why should you consider TSI (part of TSI family of companies)?<br><br></strong><ul><li>Work from home</li><li>Paid training</li><li>Team-oriented work environment</li><li>Growth opportunity</li><li>Generous bonus opportunity</li><li>Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!<br><br></li></ul><strong>Responsibilities<br><br></strong>At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.<br><br><strong>Qualifications<br><br></strong><ul><li> High School diploma or equivalent </li></ul><li><br><br></li><strong>FDCPA Knowledge Preferred<br><br></strong><strong>2 years of previous collections experieince required<br><br></strong><li><br><br></li><strong>Professional Phone Etiquette And Solid Negotiating Skills<br><br></strong><ul><li> Positive attitude and strong customer service aptitude </li><li> Ability to problem solve and multitask </li><li> Willingness to maintain confidentiality </li><li> Ability to exchange accurate information effectively over the phone <br><br></li></ul><strong>For Remote Positions:</strong> The minimum internet speed requirements for remote work are as follows:<br><br><ul><li>Broadband internet connection (No DSL, or Dial Up)</li><li>Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)</li><li>Speed Test Results: 25 mbps download, 20 mbps upload<br><br></li></ul><strong>This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.<br><br></strong>We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.<br><br>INDSJ<br><br><strong>Pay Range<br><br></strong>USD $15.00 - USD $18.00 /Hr.
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