Back to Jobs

Bank Sales & Service Representative (Universal Banker)

Remote, USA Full-time Posted 2025-05-21

Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

Agility: Able to process information and move quickly through problem resolution

Responsibilities

The essential functions of the job include, but are not necessarily limited to, the following:
• Engaging customers in conversation to understand their banking needs and preferences
• Processing transactions accurately and efficiently
• Providing assistance with account servicing needs
• Facilitating customer awareness and education of bank services, including digital banking capabilities
• Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Qualifications

High School Diploma or GED and 6 months customer service experience, cash handling

Preferred Area of Experience: Sales, previous banking experience

Skill(s): Financial literacy, Knowledge of retail banking products and services

The base pay for this position is generally between $17.96 and $27.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Apply Job!

 

Similar Jobs

Sr. Director, Finance - Revenue (Dallas TX)

Remote, USA Full-time

Web Deployment Analyst - Work from Home

Remote, USA Full-time

Senior Accountant or Accountant Trainee (2 Vacancies)

Remote, USA Full-time

Senior Manager - Engineering, Virtual Desktop Infrastructure

Remote, USA Full-time

Staff Accountant-Let us pay for your CPA

Remote, USA Full-time

Law Firm Accountant/Bookkeeper- Law Firm Experience Only

Remote, USA Full-time

Remote Customer Service Jobs - Immediately Hiring

Remote, USA Full-time

Remote RN Triage Nurse | WFH Opportunity

Remote, USA Full-time

Remote Bookkeeper / Staff Accountant | WFH

Remote, USA Full-time

Affordable Housing Regional Manager - LA Region

Remote, USA Full-time

Senior Finance Associate, G-7, Temporary Position, Div of Financial and Adm Mgmt, 364 days,Treasury and Structured Finance Services, New York, #00131911

Remote, USA Full-time

Pharmacy Technician III-IDS Per Diem in Duarte, CA

Remote, USA Full-time

Supervisor Hospital Coding Outpatient Specialties

Remote, USA Full-time

Apply Now: Principal, Business Development – Provider Channel

Remote, USA Full-time

Online Coach for Adults with Disabilities (Remote Gig Work/Part-Time)

Remote, USA Full-time

Senior Analyst-Gold Card Product Management

Remote, USA Full-time

Data Entry Assistant / Remote / Part-time

Remote, USA Full-time

Require Long Term Substitute High School Social StudiesTeacher in Connecticut

Remote, USA Full-time

Senior Associate, Inventory Accounting

Remote, USA Full-time

$17/hr. REMOTE Medical Prior Authorizations Specialist ***Dallas, TX***

Remote, USA Full-time