Sr Manager, New Equipment & Modernization
About the position
The Sr Manager, New Equipment & Modernization at Otis Elevator Company is responsible for overseeing the preparation of job sites, assisting installation crews, and developing standard work processes for both Otis and non-Otis equipment. This role involves significant travel across North America to various job sites and manufacturers, ensuring efficient and safe installation practices while providing training and support to field teams.
Responsibilities
Conduct training in offices with new Core installations
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Help develop installation processes for Otis equipment New Equipment and Modernization
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Develop installation tooling to increase efficiency and safety in the field
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Work closely with the CLCs on providing our field teams accurate drawings and installation manuals
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Work with the CLCs on crating and labeling of the material delivered to the field
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Create installation/best practices training videos
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Work with EH&S to ensure our field employees are following safe work practices while installing any equipment
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Make sure all material provided by the manufacturers and developed by Otis is available to the field on the support app
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Assist the field with quality turnover to the customer and our maintenance department
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Train and certify regions to conduct installation quality inspections
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Conduct audits on regional installation quality inspections
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Perform IOQs on Amazon NE installs
Requirements
Technical field experience required, 15+ years preferred
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Industry experience preferred but not required
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Good communication skills
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Strong leadership skills
Nice-to-haves
Benefits
Opportunities for training and resources
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Employee Scholar Program for pursuing degrees or certification programs
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